Content Designer

DWP Digital

About the job

Content Designer: up to £40,666 per annum, 27% pension contribution from DWP, work life balance so you can work in a way that works for you

DWP. Digital with Purpose.

DWP is the UK’s largest government department. We’re want a talented Content Designer to join our brilliant DWP digital team and help transform products and services used by over 22 million people. It’s a generational reform that will change how people interact with government, making services more accessible and easier to use.

We’re looking for a Content Designer to work on how we communicate and understand our citizens.

You’ll be designing content to meet the needs of millions of users. You’ll help people find out what they need to know, and do what they need to do, as simply and quickly as possible.

It’s challenging but rewarding work, in a unique context, for content designers who want to use their skills to help deliver better outcomes for people.

Design. Writing. People.

Our Content designers work as part of a collaborative, multi-disciplinary teams, alongside User Researchers, Product Owner, Architects, Engineers and more. You help put the user at the heart of what we build.

You’ll develop content strategies and solutions for complex services and products, across digital and non-digital content. This will include creating joined-up user journeys, evaluating current content strategies based on the results of user research and data and iteratively improve existing content.

You’ll have a real influence over what good content looks like in DWP.

You’ll map and write user stories and be responsible for content quality, including reviewing the work of others. You’ll help to set and implement style guidance and content design patterns. You’ll promote user-centred content design within UC, DWP and beyond. And you’ll advise our community on the best content design tools and methods.

If you’re looking for size, scale, reach and impact you’ll find it all here. You’ll lead on cross-government content projects and engage with the wider government content community; supporting discussions at a senior departmental level.

We’re actively building our content design community within the department and across government. You’ll have opportunity to mentor other content designers and lots of chance to grow your own skills within a supportive framework.

What we’re looking for

  • In your application you will be asked to input your career history and complete a technical content design exercise, designed to let you show us your Content Design skills
  • Evidence of user-centred Content Design experience
  • Depth and breadth of experience as a Content Designer

The sift panel will use the information relating to your response to the exercise and what you tell us about your employment history to assess your ability on the technical skill user-centred content design.

When giving details of your employment history, you should therefore include details of the work and projects that you have been involved in and what you did in each role.

Details. Wages. Perks.

You’ll join us in one of our brilliant digital hubs in your choice of either Leeds, Newcastle-upon-Tyne.

We have the tech and tools we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

We offer a competitive salary up to £40,666, a brilliant civil service pension of circa 27% and a leave package starting at 26 days.

We also have a broad benefits package built around your work-life balance which includes:

  • Working in a way that works for you with flexible working policies, including flexi time and flexi days
  • Family friendly policies
  • Volunteering and charitable giving
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
  • Sports and social activities
  • Learning and development, including coaching, mentoring, qualifications and accreditation, career progression opportunities and lots more.

CLICK APPLY for further information and to start an application on Civil Service Jobs.

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