Head Of Operations

Gi Group

Responsibilities

  • Design and implement business strategies, plans and procedures
  • Oversee the daily operations to support Sales team to perform the end-to-end deliverable.
  • Set comprehensive goals for performance and growth, managing targets/KPIs
  • Ensure accurate and on-time fulfilment and local courier effectiveness of all customer orders
  • Supervise and train the Authentication, Quality Assurance, Operations Specialists and Inventory teams to optimise quality and productivity for a high growth environment
  • Plan and lead the project in relations to operations and business development
  • Conduct monthly reviews and report for senior management
  • Ensure accurate and on-time fulfillment and shipment of all customer orders. Maintain the order flow of all products and managing the customer delivery chain.
  • Develop supply chain management plan and procedures to ensure the internal and client needs.
  • Create positive and people orientated relationships with staff, customers, or vendors and seeking feedback from customers in order to ensure their satisfaction.

Requirements

  • Minimum of 8 years of management experience in operation management, manufacturing, production, or distribution environment
  • Passionate about building the team from zero to one, previous experience in a start-up company is an advantage.
  • Strong analytical and problem-solving skills
  • Demonstrated experience with effectively delegating and managing time
  • Demonstrated experience with setting and communicating clear expectations and measuring performance results
  • Outstanding organizational and time management skills
  • Excellent interpersonal and leadership skills
  • Good command of English and Chinese languages

To apply for this job email your details to hello@cturtle.co


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