Program Administration Intern

After School Matters

After School Matters provides Chicago high school teens with high quality, after-school and summer opportunities to explore and develop their talents while gaining critical skills for work, college and beyond. Since 1991, more than 200,000 teens have participated in our hands-on, project-based after-school and summer programs in the arts, communications and leadership, sports and STEM (Science, Technology, Engineering and Math). Programs take place at locations throughout the city including Chicago public high schools, Chicago Park District and Chicago Public Library locations, community organizations, downtown at the Gallery 37 Center for the Arts, in Belmont Cragin at our Michael and Karyn Lutz Center for After School Matters, and in the Pullman community at the new Gately Center for After School Matters. For more information, visit

Summary of Position:

The Program Administration Intern will develop skills in nonprofit program management. The Program Administration Intern position will provide support to all aspects of After School Matters programming. The intern will gain a broad exposure to the inner workings of a high-functioning nonprofit organization. They will assist Program Directors, Program Managers and Program Specialists in overall administration and logistics of everyday programming. The Program Administration Intern will perform work directly related to the general business operations of After School Matters.

Major Duties and Responsibilities:

  • Manage communication with program providers and other partners
  • Manage communication with teen participants and parents
  • Verify accuracy of program logistics and enter information into the Cityspan database
  • Assist in the planning and coordination of meetings and orientations
  • Support supervisor in maintaining professional relationships with local partners and employers
  • Monitor teen attendance, enter payroll information, distribute pay checks
  • Independent travel to employers to check on teens and programs
  • Support Google Classroom troubleshooting for program providers
  • Support Programs department with tracking of expenses and data entry
  • Support program team with special initiatives, events, and recruitment needs as assigned
  • Monitor community partner compliance through weekly tracking of enrollment and attendance
  • Review, document, and submit check requests in relation to program activities – field trips and guest speakers
  • Verify teen participants have satisfied program requirements prior to award distribution
  • Collaborate effectively with the entire Program Quality Division in an effort to support quality programming
  • Other duties as assigned

Supervisory Responsibilities:

  • None

Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Must be able to lift up to 10 pounds occasionally
  • Must be able to sit for long periods of time

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • While performing the duties of this job, the employee is not exposed to weather conditions
  • The noise level in the work environment is usually moderate
  • Travel throughout the city to employers may be required

Knowledge, Skills and Abilities:

  • Energetic and enthusiastic employee who can succeed in in a fast-paced, high energy environment
  • Capability to succeed while working either independently or in collaborative settings.
  • Problem solving abilities and analytical skills
  • Organizational skills
  • Oral and written communication skills
  • Dependability, accuracy, and attention to detail
  • Ability to meet deadlines, manage multiple responsibilities simultaneously, and provide effective follow-up with staff
  • Proficiency with Microsoft Office software; excellent familiarity with Excel and Pivot tables and Google Applications is a plus

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