Sales Training Manager

DHL Express

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company in the world that also a Top Employer and a No. 1 World’s Best Work Place?

A company that pioneered cross border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and deliver excellence in a digital world , AS ONE!

YOUR TASKS:

  • Manage the activities of identification of necessities, definition, coordination and programming behavioral training courses for the sales staff, aiming at motivate and increase the efficiency of the team
  • Develop an intimate understanding of the business processes and deliverables of the various sales segments, so as to provide relevant coaching advice to sales staff
  • Provide coaching expertise, project management leadership and business support to the commercial team through people development; for the purpose of nurturing productivity and employee motivation / satisfaction gains, as part of the Commercial Team’s commitment to business and sales excellence
  • Provide Coaching leadership (coaching audit, script development, skills gap checklist, pre-call planning, etc.) to all sales segments, to improve customer experience, achieve organization intentions, and increase individual productivity
  • Develop a consistent approach to sales learning that is effective and ‘accelerated learning’ based, through the adoption of learning technologies and synergy with local and Global Sales Process

Desired Skills and Experience

YOUR PROFILE:

  • 8 years’ relevant experience with 2 years in managerial role, preferably in logistics / transportation industry or multinational companies
  • Experience in developing training solutions and delivery / support collateral, ideally in a sales environment.
  • Experience of leading change management projects cross culturally and in a multi-dimensional matrix environment
  • Degree in Business Administration or related disciplines
  • English: Fluent (written and spoken)

OUR OFFER:

  • Strong career support & lots of opportunities in an international environment.
  • Global certified training and a professional coaching & feedback culture
  • Respect and Results culture
  • Multifarious benefit programs
  • Multifarious engagement activities under “Best Day Everyday Everyday” our Health & Well being program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

To apply for this job email your details to hello@cturtle.co

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